The policy has also been created to assist you in understanding the type of personal information that we may collect from you and from others, how we may use that personal information, to whom we may disclose it, and how we safeguard that personal information and your privacy. We are committed to collecting, using and disclosing personal information in a responsible manner, and only to the extent necessary for the services we provide.
Included at the end of this policy is contact information should you have any questions regarding this policy. Please feel free to contact us at any time if you have any questions or comments.
Personal Information means information about an identifiable individual. Personal Information would include such things as a person’s home address and telephone number, and e-mail address,. If Monck’s Landing wishes to collect Personal Information from you, we will inform you before gathering the information, and will explain to you how we intend to use the information. Before we collect any personal, private information from you, we will get your consent. Consent can be either express or implied.
The Personal Information that we may collect includes contact information (name, home address, home telephone number, cell phone number and e-mail address). This contact information may be used in order to reach you to inform you of relevant news and activities.
In matters relating to particularly sensitive information such as financial information, we would require you to provide us with express consent. Express consent can be given either in writing or orally.
In other matters, your consent may be implied. For instance, if you make a purchase and present your credit card for payment purposes, your consent to our using your credit card number will be implied and no further consent will be sought.
In certain circumstances, PIPEDA provides that we may disclose your Personal Information without your consent. Such circumstances include: where required by law or by order of a court or tribunal; where the information is used for the purpose of collecting a debt owed to Monck’s Landing; where deemed necessary to protect the rights or property of Monck’s Landing; where the Personal Information is requested by a government institution to enforce any law; and, in the case of an emergency that threatens the life, health or security of an individual.
In such circumstances, we will not disclose more information than is reasonably necessary.
Monck’s Landing will not sell, trade or exchange any Personal Information collected, and will limit its collection of your personal information to that which it needs to provide you with the services you request. Where other information is requested, we will only use this information for the purpose identified at the time we collect it, for internal statistical purposes or for external purposes only when the data collected is aggregated so as not to make any of your personal information identifiable.
With limited exceptions as set forth in PIPEDA, you are always entitled to access the Personal Information that we have collected from you. If we cannot provide you with access to your Personal Information, we will advise you within 30 days that we are unable to do so, and as per changes to our policy will tell you, if possible, why we cannot provide you with such access. If you believe that any factual information contained in your Personal Information is incorrect, please advise us so that we can update our records.
You can visit most pages on our website without giving us any Personal Information about yourself. However, sometimes we do need Personal Information to provide services that you request. Monck’s Landing only collects Personal Information that you submit voluntarily, such as when you provide your address or other contact information that you choose to provide in order that Monck’s Landing may contact you. By providing us with such information, you consent to our collection and use of your Personal Information for such purposes.
Monck’s Landing website may from time to time contain links to other websites that may collect your Personal Information. Monck’s Landing does not assume any responsibility for their privacy practices or policies, and cannot be held liable for the actions of those third parties. You should review the privacy policies of such parties before providing them with any Personal Information.
Monck’s Landing, like many organizations, is subject to certain legislative requirements regarding the retention of records. We will maintain Personal Information only as long as it is required for the reasons it was collected. All Personal Information will be disposed of when appropriate, and in a manner that is secure and respects your privacy. When we dispose of a customer's information, including Personal Information, our paper files are shredded and information kept electronically is deleted from our computers and computer network.
If you have any questions or concerns with respect to our privacy practices, please do not hesitate to call our General Manager, Scott Kuschnereit at:The Links at Monck’s Landing - address, Ontario Phone: (705) 454-0591. Our General Manager will proceed to answer your questions or concerns as quickly and completely as possible.
If you wish to make a formal complaint about our privacy practices, please forward your complaint in writing to our General Manager, who will acknowledge receipt of your complaint and ensure that the matter is investigated promptly. You will also be provided with a written notice outlining the decision reached by Monck’s Landing after investigating your complaint, the reasons for such decision, and any steps taken or that will be taken by Monck’s Landing in connection with your complaint.
If you are unhappy with the decisions reached by Monck’s Landing, or have a general inquiry about privacy legislation, the Information and Privacy Commissioner of Canada oversees the administration of the privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for disputes relating to the privacy legislation. You can contact the Information and Privacy Commissioner at: 112 Kent Street Ottawa, Ontario K1A 1H3 Phone: 1 (800) 282-1376 Fax: (613) 947-6850 Email: email@example.com www.privcom.gc.ca
31 July 2008